Terms of Service

Last updated: 3 November 2026

These Terms of Service ("Terms") are an agreement between you and Kishoreganj Consultancy LLC, a Wyoming limited liability company, 15020 119th Rd, Jamaica, NY 11434, USA ("we", "us", "our"), and govern your use of the Lexivale mobile game, including its content, features, virtual items and related online services (together, the "Game"). By tapping "Agree and play", or by downloading, installing or using the Game, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Game.

1. Who can play

You must be at least 13 years old to use the Game, or 16 years old if you live in the European Economic Area (EEA). The Game is not directed at children below those ages.
If you are under 18 (or the age of majority where you live), you may use the Game only with the involvement of a parent or legal guardian who has reviewed and agreed to these Terms. Parents and guardians are responsible for purchases made by their children.
You may not use the Game if you are barred from doing so under applicable law.

2. Your licence to use the Game

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install and use the Game on devices you own or control, for your own non-commercial entertainment.
You may not: copy, modify, translate or create derivative works of the Game; decompile, reverse engineer or disassemble it except where the law expressly allows this; remove proprietary notices; rent, sell, lease or distribute the Game; or use it to build a competing product.
The Game is licensed, not sold. We and our licensors keep all rights not expressly granted to you.

3. Accounts and sign-in

You can play without an account. Some features (cloud save, friends, gifting, referrals and promo codes) require signing in with a Google account.
You are responsible for activity under your account and for keeping access to your Google account secure. Tell us promptly at the contact address below if you believe your account has been misused.
Accounts are personal. You may not sell, transfer, share or buy accounts.
You can delete your account at any time in Settings > Delete my account. Deleting your account permanently removes your cloud save, friends list, referral progress and any virtual items stored with it. This cannot be undone.

4. Virtual items

The Game includes virtual items such as coins, hints, themes, badges and other in-game content ("Virtual Items"). Some can be earned by playing; some can be bought with real money.
Virtual Items have no monetary value and are not property. You receive a limited licence to use them within the Game only. They cannot be redeemed, exchanged or sold for real money, goods or anything of value outside the Game, and may not be transferred except through the Game's own features (such as friend gifts).
We may change, rebalance, limit or discontinue Virtual Items, prices and rewards at any time, for example to keep the game fair and balanced, without liability to you, except as required by law.
Virtual Items stored only on your device can be lost if you uninstall the Game, clear its data or change device without signing in. We are not responsible for this loss.

5. Purchases and refunds

All purchases are processed by Google Play and are subject to Google Play's terms and payment policies. We do not receive or store your payment card details.
Prices are shown in real money in the Game and in Google Play before you buy, and include any taxes that apply where you live. Where items are priced in coins, the Shop shows how many coins each real-money pack gives, so you can see what coin prices cost in real money. We may change prices at any time; changes do not affect purchases already completed.
All purchases are final once the Virtual Item is delivered, except where a refund is required by law (including section 6A for players in the EEA and UK) or granted under Google Play's refund policy. Refund requests are handled by Google Play.
If a purchase is not delivered, use Restore purchases in the Shop or contact us with your Google Play order number.
Remove Ads removes banner and between-level ads. Optional reward videos remain available. It applies to the Google account used to buy it and can be restored on another device signed in to the same account.

6. Lexivale Pass (subscription)

The Lexivale Pass is an auto-renewing monthly subscription. Its current benefits and price are shown in the Shop before you subscribe.
Free trial and introductory price: new subscribers may receive a free trial and an introductory price for the first paid month, as shown at the time of purchase. Unless you cancel before the trial or introductory period ends, the subscription continues at the regular monthly price.
Renewal: your subscription renews automatically each month, and Google Play charges your payment method, until you cancel.
Cancelling: you can cancel at any time in Google Play (Play Store > Profile > Payments & subscriptions > Subscriptions). Cancelling stops future renewals; you keep the benefits until the end of the period you have paid for. Partial periods are not refunded except as required by law or Google Play policy.
Daily Pass coins must be collected in the Game on each day; uncollected days are not added later.
We may change the Pass's benefits or price with notice. A price change applies from your next renewal after the notice, and Google Play may ask you to accept it.

6A. Players in the EEA and UK: your consumer rights

Right of withdrawal for Virtual Items. You normally have 14 days to withdraw from a purchase of digital content. Because Virtual Items are delivered immediately, when you buy you ask us to deliver them straight away and acknowledge that you lose your right of withdrawal once delivery has started. Google Play asks for this consent and acknowledgement at checkout.
Right of withdrawal for the Lexivale Pass. You may withdraw from the Pass within 14 days of first subscribing. If you asked for the Pass to start during that period, you may have to pay for the part already provided. You can withdraw through Google Play or by contacting us.
Faulty digital content. If the Game or a purchased Virtual Item does not work as described, you have the legal rights that apply to digital content where you live, including having it fixed, a price reduction or a refund. Nothing in these Terms limits those rights.
Liability. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or intent, or any other liability that cannot be excluded under the laws of the country where you live. Sections 14 and 15 apply only to the extent permitted by those laws.
Governing law and courts. If you live in the EEA or UK, you also benefit from the mandatory consumer protection laws of your country and may bring a claim in the courts of the country where you live.

7. Ads and rewarded videos

The Game is free to play and shows ads, including banner ads, ads between levels and optional reward videos, provided by Google AdMob and its partners.
Rewards for watching optional videos are granted only when the video is watched to the end and may vary or be limited per day.
We are not responsible for the content of third-party ads or for the products or websites they promote.

8. Daily rewards, promo codes, gifts and referrals

Daily rewards (sign-in calendar, Daily Spin, missions, Daily Puzzle) depend on your device's date and our servers. Changing your device clock to obtain extra rewards is not allowed and may pause rewards.
Promo codes are issued by us at our discretion, require sign-in, can be redeemed once per account, may have an expiry date and a limited number of uses, have no cash value, and may not be sold or traded. We may cancel codes that were obtained or shared in breach of these Terms.
Friend gifts are small free coin gifts that do not reduce the sender's balance. Daily limits apply.
Referrals: a referral qualifies only when a new player enters your referral code within their first 7 days and completes 10 levels. Referral rewards are shown in the Game and may be changed. Self-referrals, multiple accounts, emulators, bots, paid or incentivised sign-ups, spam and any other attempt to manipulate the referral system are prohibited; we may withhold or remove referral rewards gained this way.
We never give rewards in exchange for ratings or reviews.

9. Fair play and conduct

You agree not to:

use cheats, exploits, bots, automation, modified clients or any unauthorised software to gain an advantage or obtain Virtual Items;
exploit bugs or errors (please report them to us instead);
interfere with or disrupt the Game, its servers or other players;
choose a player name or send content that is offensive, hateful, sexual, impersonates others, or infringes anyone's rights;
sell, buy or trade accounts, Virtual Items or promo codes for real money or outside the Game; or
use the Game for any unlawful purpose.

We may investigate suspected breaches and, where appropriate, remove Virtual Items, reset progress, or suspend or close accounts.

10. Our content and your feedback

The Game, including its name, logo, artwork, levels, puzzles, music licences, sound effects, code and design, is owned by us or our licensors and protected by intellectual property laws. Third-party materials are listed in Settings > Credits.
If you send us ideas or feedback, you allow us to use them without obligation to you.

11. Third-party services

The Game relies on services from third parties, including Google Play, Google AdMob and Google Firebase. Your use of those services is also subject to their own terms and privacy policies. We are not responsible for third-party services.

12. Changes, updates and availability

We may update the Game at any time, including adding, changing or removing features, levels or content. Some updates may be required to keep playing.
The Game may be unavailable from time to time for maintenance or reasons beyond our control. Online features need an internet connection.
We may discontinue the Game. If we discontinue it, we will give reasonable notice in the Game where possible. Except as required by law, we have no obligation to provide refunds for unused Virtual Items.

13. Suspension and termination

You may stop using the Game at any time and may delete your account in Settings.
We may suspend or terminate your access to the Game or any account if you breach these Terms, if required by law, or to protect players or the Game. Where reasonable, we will tell you why.
On termination, your licence to use the Game and any Virtual Items ends. Sections 4.2, 10, 14, 15, 16 and 17 survive termination.

14. Disclaimers

The Game is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Game will be uninterrupted, error-free or free of harmful components. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

15. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, Virtual Items, profits or goodwill, arising out of or relating to the Game or these Terms.
To the fullest extent permitted by law, our total liability for all claims relating to the Game or these Terms is limited to the greater of (a) the amount you paid us for the Game in the 12 months before the claim arose and (b) US$50.
Nothing in these Terms limits liability that cannot be limited by law, or affects your statutory rights as a consumer where you live.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Game.

17. Disputes and governing law

Talk to us first. Most concerns can be resolved quickly. Before starting any formal claim, please email us and give us 30 days to try to resolve it informally.
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Subject to section 17.3, any dispute will be brought in the state or federal courts located in Wyoming, and you and we consent to their jurisdiction. Either party may bring an individual claim in small claims court.
If you live in a country whose laws give consumers the right to bring claims in their home courts or under their local laws, you keep those rights.

18. General

These Terms, together with the Privacy Policy and any terms shown at the point of purchase, are the entire agreement between you and us about the Game.
If any part of these Terms is found unenforceable, the rest remains in effect.
Our failure to enforce a provision is not a waiver of it.
You may not transfer your rights under these Terms. We may transfer ours, for example as part of a sale or reorganisation of our business.
Changes to these Terms: we may update these Terms. We will show significant changes in the Game and may ask you to agree again. Continuing to use the Game after changes take effect means you accept them.
Google is not a party to these Terms and is not responsible for the Game or its content.

19. Contact

Kishoreganj Consultancy LLC, 15020 119th Rd, Jamaica, NY 11434, USA

Telephone: +880 1401-217597

Email: kishoreganjconsultancy@gmail.com (subject: "Lexivale")

Website: lexivale.lootvaultbd.com